Privacy
Policy
At GISL, privacy, discretion and the protection of our clients' information are core values governing all our operations.
This Privacy Policy details how we collect, use, store, and safeguard your personal data in compliance with Colombia's Law 1581 of 2012 (Personal Data Protection Regulation or Habeas Data) and the international transparency standards mandated by global platforms like Stripe.
The entity responsible for the processing of your personal data is:
- Corporate Name: Global Integrated Security and Logistic S.A.S.
- Location: Medellín, Colombia.
- Electronic Contact: operations@gislglobal.com
To ensure accurate coordination, planning, and execution of the contracted security and logistics operations, we collect the following information:
- Identity Data: Full name, nationality, passport or government-issued ID number, and date of birth.
- Contact Data: Email address, telephone number (mobile/WhatsApp), and billing address.
- Operational & Logistics Data: Flight itineraries, hotel or accommodation reservations, event venues, companion details, and specific mobility or protection needs.
- Real-Time Monitoring Data (via TravelShield): Geographic location coordinates in real-time, strictly during the active period of the contracted operation and requiring the explicit activation by the user for their own safety and assistance.
- Financial Data: Billing information necessary to process transactions through Stripe. GISL does not store payment credentials, credit card numbers, or CVV codes.
Your personal data is processed strictly for the following corporate and service-driven purposes:
- To seamlessly manage and coordinate your security, lodging, and transport logistics reservations.
- To deliver real-time operational assistance and immediate 24/7 response to incidents or emergencies through the TravelShield system.
- To process payments, issue invoices, and prevent financial fraud on transactions executed via the Stripe gateway.
- To maintain direct, seamless communication with the client before, during, and after their stay (via WhatsApp or Email).
The legal grounds validating the processing of your personal data are:
- Performance of a Contract: The collection of operational, transport, and financial data is completely indispensable to execute the service agreement between the client and GISL.
- Explicit Consent: The tracking of real-time location via TravelShield and the use of direct communication channels are based on the express authorization granted by the user upon activating our solutions.
GISL operates under a strict principle of confidentiality. Your data is never sold, traded, or leased to third parties. It is only shared with tech providers and essential strategic partners vital for the operation:
- Stripe Payments: Gateway handling the secure processing of payment data.
- Authorized Local Operational Partners: Only strictly necessary data (such as names for hotel check-ins or mobility destinations) under rigorous non-disclosure and confidentiality agreements.
- Competent Authorities: If explicitly required by law or to protect the physical integrity and safety of the client during an extreme emergency.
Your data is never sold, traded, or leased to third parties under any circumstance. GISL's confidentiality commitment is absolute.
Personal data will be stored only for as long as necessary to fulfill the purposes for which it was collected, to provide the contracted services, or to comply with legal, accounting, and tax regulations applicable to the company in Colombia.
Active geolocation data captured by TravelShield is permanently deactivated and purged immediately upon the conclusion of the client's operation in the country.
As the data subject, you hold the right to access, know, rectify, update, or request the deletion of your personal information at any time. Specifically, you can:
- Know what personal data we have on file.
- Update outdated information or correct inaccuracies.
- Request the permanent deletion of your data from our databases when there is no longer a contractual or legal obligation requiring us to preserve it.
We implement stringent technical, physical, and organizational security protocols to defend your information against unauthorized access, accidental loss, alteration, or misuse.
Our website traffic and operational data streams are encrypted utilizing bank-grade SSL/TLS protocols — the same standard used by financial institutions worldwide.
To exercise any of your rights regarding access, correction, or data deletion, you may send a formal written request to our Data Protection Officer at:
- Email: operations@gislglobal.com
- Website: https://gislglobal.com/contact